Procurement Process: Steps and Strategies for Smooth Management

Managing procurement processes requires tackling tricky supply chains, dealing with suppliers, following rules, and juggling global sourcing, which is no easy task!

Effective communication and transparency are crucial when optimizing supply chain performance.

Securing the best terms with your suppliers and maximizing gains requires a well-thought-out strategy. And, of course, having the right procurement tools is critical to leading the way.

Get ready for some handy tips and an introduction to the ClickUp procurement platform—your go-to tool for powering up your business objectives. The solution will help you speed up your entire process like never before.

Procurement Process: Steps and Strategies for Smooth Management

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What is Procurement?

Procurement refers to acquiring goods, services, or works from external sources. It’s a multi-step process covering sourcing, purchasing, negotiation, and logistics. The goal is to secure the resources needed to support your organization’s operations or projects. Procurement is crucial for handling costs, ensuring quality, and cultivating supplier relationships—to meet your business’s strategic goals. Basic procurement covers these initial steps, but the advanced level delves deeper—analyzing procurement data, handling settlements, and crafting future procurement plans. Your procurement strategy can include studying business requirements, tracking receipts, and updating payment terms. Yet, at the core of the procurement process, every procurement department shares the same goal: getting competitively priced supplies on time and maximizing value. In procurement, key steps include recognizing demand, negotiating and managing contracts, handling quotations, getting budget approval, invoicing, and maintaining records. We’ll talk more about these in later sections.

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Types of Procurement Processes

To grasp the procurement process better, let’s break it down into different types:

1. Direct procurement process

Direct procurement involves acquiring goods, services, or raw materials for your final product. It involves sourcing materials essential for producing or manufacturing your company’s core products or services. Direct services procurement aims to secure quality inputs efficiently, negotiate with suppliers, manage contracts, and ensure timely delivery to support the production cycle. For manufacturing companies, it’s about getting the raw materials and services needed to create the final product. Similarly, for retailers, it involves buying products from wholesalers to sell to the end customer. This type of procurement is crucial for industries like manufacturing, where the quality and timely availability of materials significantly impact the final product.

2. Indirect procurement process

Indirect procurement is acquiring goods and services not directly related to producing the final product. It involves the purchase of goods and services that support your business’s overall operation and functionality but do not become part of the end product. Think office supplies, IT help, marketing services, consulting services, facility maintenance, and other things that keep the organization ticking—those fall under indirect procurement. Indirect procurement ensures the necessary resources are on hand to support your internal operations and business activities.

3. Strategic procurement process

Strategic procurement is a process that involves the development and execution of a procurement strategy aligned with the overall goals and objectives of your organization. It goes beyond the transactional aspects of buying goods and services and focuses on creating long-term value for the organization. It involves collaboration from different departments throughout the company to ensure the correct quality goods are sourced at the right time. In strategic procurement, we discuss managing supplier relationships, assessing risks, analyzing the market, and collaborating with key stakeholders. The aim? Cut costs, boost efficiency, and help your organization succeed by making smart decisions and building solid, sustainable partnerships with suppliers.

4. Operational procurement process

Operational procurement is the day-to-day process of obtaining goods and services needed for the regular functioning of your organization. It involves executing routine tasks such as requisitioning, ordering, and receiving products or services. Operational procurement is about meeting immediate needs and keeping things smooth—managing transactions, ensuring on-time delivery, and maintaining the right stock levels. It involves tasks like processing purchase orders, transactional supplier management, and dealing with routine procurement admin.

5. Tactical procurement process

Under this procurement process, the team executes specific actions and strategies within the broader procurement process. It focuses on achieving short to medium-term goals related to cost savings, efficiency improvements, and process optimization. In tactical procurement, you select suppliers, negotiate contracts, and implement cost-saving measures. It is a reactive and more transaction-focused approach compared with other procurement types. This is also ideal for meeting your business’s emergency requirements.

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Steps in the Procurement Process

Every business has its way of doing things regarding procurement. To keep it simple, let’s break down the process into nine broad steps that universally apply:

Step 1: Identify your needs

Identifying what you need is a process. First, talk to relevant stakeholders—end-users, department heads, and decision-makers—to understand their requirements and expectations. Then, perform a thorough needs assessment by analyzing current inventory levels, evaluating performance gaps, or considering future organizational goals. Clearly define the specifications and requirements for the goods or services you need by adding details such as quantity, quality standards, technical specifications, delivery timelines, and other relevant criteria. Next, evaluate and understand your budget constraints to establish realistic expectations. Lastly, conduct a risk assessment to identify potential challenges or risks associated with the procurement. Document all these details in a formal document to serve as a basis for creating requests for proposals (RFPs) or quotations (RFQs) when communicating with potential suppliers.

Step 2: Create and submit a purchase request (PR)

After identifying your needs, it’s time to submit a purchase request. A purchase request (PR), or a purchase requisition, is a formal document or form used within an organization to initiate the procurement process. A PR includes crucial details like a clear description of needed items or services, quantity specifications, budget information, delivery requirements, supplier preferences, and approval signatures. Once the purchase request is approved, use it as the basis for issuing a purchase order to the chosen supplier. This document ensures smooth communication between departments and aligns acquisitions with your organization’s needs and budget.

Step 3: Select your supplier(s)

Now that you’ve got the purchase request, it’s time to start looking for vendors who offer cost-effective services with maximum value. After shortlisting vendors, request a quote from each. The more detailed your request for information, the easier it is to compare and analyze different prices and services. When choosing a vendor, consider pricing, service, quality, reputation, speed, and reliability factors. The ideal one ticks all these boxes. If your organization values social responsibility, consider the supplier’s environmental commitment and ethics. Analyzing these factors will point you toward the most suitable vendors and create a supply chain management for your procurement needs.

Step 4: Negotiate for the best deal

Now, it’s about getting the best deal from your shortlisted options. Chat with different vendors, see what they’ve got, and negotiate to get the best product within your budget. This is the step where you choose the final vendor by a competitive bidding process. We suggest shortlisting at least three vendors and negotiating with them to score the best possible deal. After you’ve individually negotiated with each vendor, it’s time to compare their offers. Assess the best deals they present, take a moment for reflection, conduct a thorough comparison, and obtain a written agreement from the selected vendor once you’ve made your choice. This step solidifies the commitment and avoids any potential misunderstandings.

Step 5: Initiate a purchase order (PO)

Once you’ve got the best deal, place your order. Simply fill out a purchase order and send it to the supplier. Keep things clear and avoid confusion by providing precise details during purchasing. Quote the agreed-upon pricing and specifications, double-check everything, and put it all in writing. This careful approach makes the transaction smoother and reduces the chance of misunderstandings.

Step 6: Receive and inspect the goods

Once you receive your goods, it’s the moment of truth. It is time to check if the supplier delivered on their promises. Inspect the supplies to evaluate quality and spot any errors or faults. It’s your chance to review the order and make sure the quality meets your company standards. Your efforts in choosing an appropriate vendor must pay off in the quality of the supplies delivered.

Step 7: Perform three-way matching

After checking the goods, it’s time for invoice verification before you make the final payment to the supplier. Follow a three-way matching technique to verify the payables by comparing the purchase order, order receipt, and invoice with each other. It will bring any discrepancies or inaccurate invoicing to the forefront. The centrality of this step in the procurement cycle comes from the necessity to double-check the payments made for any faults or incorrect additions. It is one of your prime responsibilities.

Step 8: Pay the invoice

It’s time to reward your suppliers by paying them the amount due on time and sealing cordial relationships for the future. Like good quality and cheap pricing make the supplier outshine so many others, on-time payments are the foundation of an attractive buyer. If the three-way matching process is faultless, proceed with invoice approval and payment via accounts payable. Making timely payments is, thus, one of the critical factors in establishing good supplier relationships, getting rebates for paying on time, and enhancing your company’s reputation. It also prevents late fee applications and encourages new suppliers to connect with the company.

Step 9: Keep records

The last yet most significant step in the procurement process is record-keeping. Record-keeping means noting every step of the procurement process, from initial price quotes and negotiations to purchase orders and invoices. Keeping records is crucial for planning future purchases, audits, and tax calculations. It’s not just an internal benefit; it’s also a valuable asset for resolving disputes.

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